Privacy & cookies

Who we are

Jamaica Holiday Rental Ltd (“we”, “us”), trading as Jamaica Holiday Rentals, is a company registered in England & Wales (company no. 07938363), registered office: 141 Chestnut Rise, Royal Borough of Greenwich, London, United Kingdom. We are the controller of the personal data described here. Contact us about privacy using the contact form or by phone/WhatsApp on +44 774 036 9248 or by email at hello@jamaicaholidayrentals.com.

What we collect and why

• Enquiries and messages – your name, email, phone (optional), country, dates, number of guests and your message. We use them to reply, prepare a quote and arrange your stay (steps taken at your request before a contract, and performing our contract with you).
• Bookings and payments – the booking details, invoices and a record of payments received. We do not see or store card numbers. We keep these records to meet our legal and tax obligations.
• Check-in and your stay – where needed to deliver your stay, transfer or tour, we share your name, dates, number of guests and contact number with the property or service team in Jamaica.
• Security – to protect the forms from spam and abuse we store a one-way (hashed) version of your IP address with each enquiry and limit how often forms can be sent (our legitimate interests).

Who we share it with

Our website host and email provider (who store data for us), the property and service teams who look after your stay, a payment provider if you pay through a payment link, and booking platforms such as Airbnb only if you choose to book there (their own privacy policies apply). If we switch on an AI assistant to help draft replies, the text of your enquiry may be processed by that service provider for us; replies are always checked by our team before they are sent. We do not sell your data or use it for advertising.

International transfers

Our properties are in Jamaica, so some details are shared with our team there to deliver your booking. Some of our service providers may process data outside the UK; where they do, we rely on the safeguards UK data-protection law requires.

How long we keep it

Enquiries that do not lead to a booking are deleted when no longer needed to answer you. Booking and payment records are kept for as long as UK tax and company law requires.

Your rights

You can ask for a copy of your data, ask us to correct or delete it, object to or restrict our use of it, and ask for it to be transferred. Contact us using the contact form or by phone/WhatsApp on +44 774 036 9248 or by email at hello@jamaicaholidayrentals.com. You can also complain to the Information Commissioner’s Office (ico.org.uk).

Cookies and similar technology

We do not use advertising or analytics cookies. We only use what is strictly necessary for the website to work securely:

• jhr_csrf – a security cookie set when you open a booking or contact form, so the form can only be sent from our website. Expires after 2 hours.
• Your search – your chosen area, dates and number of guests are kept in your browser’s session storage while you browse, so you do not have to type them again. They are not sent to us and disappear when you close the tab.
• Maps – maps from OpenStreetMap load only when you click “Show map”. OpenStreetMap then receives your IP address, like any website you visit.

Because these are strictly necessary, we do not ask for cookie consent. If we ever add optional cookies, we will ask first.